Returns
If you do not like your new fashion accessory, which is highly unlikely, you can return it to us within 30 days after purchase in its original condition and packaging. No questions asked.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
The Refunds Process can take up to 21 Working Days.
To complete your return, we require a receipt or proof of purchase.(Order number almost always helps)
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(2-5 Working days) We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment( Up to 21 Working days) or you Can provide us with banking Details. (Up to 14 Days)
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us on WhatsApp 064 776 8404
Shipping
Return your product to below Address and Please Include you Order number and Reason for Returning your Parcel.
6 Ashwood Boulevard
Veld Street
Glen Marais
Kempton Park
Gauteng ZA
1619
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping out your Parcel will be deducted from your refund(R99).
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over R500, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.